Privacy Policy
Last updated: March 2025
1. Who We Are
Aavatar ("we", "our", "us") is a technology services company based in India, providing website development, web & mobile application development, AI solutions (including chatbots), and a SaaS-based School Management System known as Aavatar School. Our registered contact email is info@aavatar.in.
2. Information We Collect
We collect information you voluntarily provide to us, including:
- Contact form submissions (name, email, phone, company, message)
- Newsletter subscription email addresses
- Account registration details for Aavatar School (school name, admin email, contact number)
- Student and staff data entered into Aavatar School by the subscribing institution
We also automatically collect certain technical data including IP addresses, browser type, operating system, and pages visited through cookies and similar technologies (see Section 6).
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and project requests
- Send you newsletters and service updates (only with your consent)
- Deliver and improve the Aavatar School SaaS platform
- Process payments and manage subscriptions
- Comply with applicable laws and regulations
- Prevent fraud, abuse, and security incidents
4. Data Sharing
We do not sell, rent, or trade your personal data to third parties. We may share data with:
- Trusted service providers (hosting, payment gateways, email delivery) who process data on our behalf under strict confidentiality agreements
- Government or regulatory authorities where required by law
5. Data Storage & Security
All data is stored on secure cloud servers. We implement industry-standard security measures including HTTPS encryption, access controls, and regular security audits. While no system is 100% secure, we take all reasonable precautions to protect your data.
For Aavatar School customers, student and staff data is stored exclusively on Indian servers and is accessible only to authorised institution administrators.
6. Cookies
Our website uses cookies to improve user experience, analyse site traffic, and remember your preferences. Please see our Cookie Policy for full details.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at info@aavatar.in.
8. Children's Privacy
Aavatar's website and general services are not directed at children under 13. Aavatar School processes student data solely on behalf of subscribing educational institutions, which are responsible for obtaining appropriate consents from parents or guardians.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: