Terms of Service
Last updated: March 2025
1. Acceptance of Terms
By engaging Aavatar for any service — including website development, web or mobile application development, AI solutions, or the Aavatar School SaaS platform — you ("Client", "you") agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Services Provided
Aavatar offers the following services:
- Website Development — Design and development of marketing and corporate websites
- Web Application Development — Custom web platforms, portals, and dashboards
- Mobile Application Development — iOS and Android apps using cross-platform frameworks
- AI Solutions — AI-powered chatbots, automation workflows, and intelligent integrations
- Aavatar School (SaaS) — A cloud-based School Management System available on a subscription basis
All custom development services are governed by a separate Statement of Work (SOW) or project agreement that specifies scope, timeline, and pricing.
3. Payment Terms
Custom development projects typically require a non-refundable deposit (usually 50% of the agreed project value) before work commences. The remaining balance is due upon project completion or as specified in the project agreement.
Aavatar School subscriptions are billed annually or quarterly in advance. Non-payment may result in suspension of service.
4. Intellectual Property
Upon receipt of full payment for a custom project, all rights to the deliverables (excluding third-party components, open-source libraries, and Aavatar's proprietary frameworks) are transferred to the Client.
Aavatar retains the right to showcase completed work in its portfolio unless the Client explicitly requests confidentiality in writing.
The Aavatar School SaaS platform and its underlying codebase remain the exclusive intellectual property of Aavatar at all times. Subscription grants a non-exclusive, non-transferable licence to use the platform.
5. Client Responsibilities
You agree to:
- Provide accurate, complete, and timely information, content, and feedback required for the project
- Not use our services for any illegal, fraudulent, or harmful purpose
- Ensure any content you provide does not infringe third-party intellectual property rights
- Keep your account credentials secure and notify us immediately of any unauthorised access
6. Limitation of Liability
To the fullest extent permitted by law, Aavatar shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or goodwill — arising from the use or inability to use our services.
Aavatar's total liability in connection with any project or subscription shall not exceed the amount paid by you to Aavatar in the three months preceding the claim.
7. Termination
Either party may terminate a project agreement with 30 days' written notice. Any work completed up to the termination date will be invoiced at the agreed rate. For Aavatar School subscriptions, you may cancel at the end of the current billing period; no prorated refund will be issued for unused time.
8. Uptime & Support
For Aavatar School, we target 99.5% uptime. Scheduled maintenance will be communicated in advance. Support is provided via email at info@aavatar.in during business hours (Mon–Sat, 10 AM – 6 PM IST).
9. Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India. We endeavour to resolve disputes amicably before pursuing legal remedies.
10. Changes to These Terms
Aavatar reserves the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised Terms.
11. Contact Us
For any questions regarding these Terms: